Frequently Asked Questions

Do you offer payment plans?
Yes! A non-refundable 25% deposit is required to hold your spot on my calendar. The remaining two payments are broken up over a period of a few months, so you can confidently invest in your business with ease. If you need a different payment plan, just ask!
How long is the process?
The branding process takes about six weeks, and the branding + web process takes about 10-12 weeks. That’s why I'm often booked out months in advance, giving each client the attention and creative energy they deserve!
What if I want just a logo?
I don’t believe “just a logo” can tell your brand’s full story, or set you up for success for years to come. That’s why I specialize in a full brand identity. Yes, it’s one of the biggest investments you’ll make in yourself and it’s worth it x10 to have your heart, vision, and mission perfectly represented — just ask previous clients!
What's included in your branding package?
Once your project is finalized, you’ll receive the following: • Primary logo • Secondary logos • Brand marks • Typography styling • Color palette • Image direction • Brand guidelines
What's included in your brand and web package?
Everything in the branding package, plus a custom branded site, so you can confidently move forward in your business. I design most service-based business websites via Wordpress and will walk you through the process once the project is finished so you can make updates whenever you need to.
What's the difference between primary, secondary logos, brand marks. and brand patterns?
Great question! Your primary logo is what you’ll use most often to represent what you offer the world. You’ll probably display it in the header section of your website, and even on packaging collateral or business cards. Your secondary logos are flexible and adaptable variations of your primary logo, which you can use as your profile photo on social media, in your website’s footer section, and so much more. Your brand mark represents your brand in its most simplified form (think your website’s favicon!) and your brand patterns serve as assets that make your brand stand out on social media, your website, and collateral.
I already have a logo, can you design my website?
I only offer web design to branding clients who have gone through the KBow Design branding experience. Why? Because it makes your website so much stronger when you have a solid brand identity in place!
We have past branding elements we'd like to keep, can you work with those?
I believe we make the most impact on your business by creating a completely custom brand identity from the ground up. Oftentimes, when past elements are combined with new, you get a pieced-together look, which doesn’t speak to your ideal customers. Allow total creative freedom with your brand, and I’ll create serious magic, together!
Do you offer SEO support?
In addition to you brand and web experience, copywriting that utilizes proper keywords to level-up your SEO will be implemented. If you need further support beyond basic SEO strategy, I recommend partnering with a company that specializes in SEO.
How will we communicate throughout the process?
I'm so glad you asked! Communication will be held all in one place, HoneyBook! HoneyBook is my central hub where all communication, files, payments, invoices, timelines, and more will take place. I've found that it's easier to keep track of detailed feedback this way! However, I'm also available to schedule a phone call if you want to chat through any strategy pieces and general questions.
Do you offer social media management services?
While I do offer custom designs for social media, I do not offer social media management as a service. However, I do know some AWESOME social media managers and I'm more than happy to make some recommendations!

Ready to get started? Contact me today!